Idope Privacy Policy
Effective Date: August 15, 2025
At Idope, we value privacy — and we respect yours. We are committed to safeguarding any information we obtain from or about you.
This Privacy Policy describes how Idope (“Idope,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use our website, platform, services, features, and all associated software applications (collectively, the “Services”).
1. Personal Information We Collect
We collect personal information relating to you (“Personal Information”) when you create an account, use our Services, or communicate with us.
A. Information You Provide to Us
Account Information (Free Account)
When you create a free account, we collect your email address.
Communication Information
If you contact us, we may collect your name, contact details, and the contents of your communications.
Social Media Information
We maintain pages on third-party platforms such as Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn.
When you interact with our pages, we may collect Personal Information you choose to provide.
These platforms may also provide us with aggregated analytics regarding engagement (collectively, “Social Information”).
Other Information You Provide
We may collect additional information when you participate in events, surveys, or similar activities.
B. Information Collected Automatically
When you access or use our Services, we automatically collect certain information (“Technical Information”).
Log Data
Internet Protocol (IP) address, browser type and settings, date and time of access, and interactions with our Services.
Usage Data
Information about features used, actions taken, time zone, country, access dates/times, user agent, device type, and connection information.
Device Information
Device name, operating system, device identifiers, and browser information.
2. Cookies and Similar Technologies
A “cookie” is a small data file sent to your browser by a website.
You may configure your browser to accept or reject cookies.
Refusing cookies may affect functionality of certain features.
The Idope platform does not use proprietary cookies.
Instead, it uses local browser storage to maintain user settings.
This data remains stored locally within your browser and is not shared with Idope servers.
We may also use analytics tools that utilize cookies to improve user experience.
3. How We Use Personal Information
We use Personal Information and Technical Information to:
- Provide, administer, maintain, and analyze the Services
- Improve and develop new features and services
- Communicate with you, including service updates and event information
- Prevent fraud, abuse, or misuse of our Services
- Protect the security of our systems and users
- Facilitate business transactions (e.g., mergers or acquisitions)
- Comply with legal obligations and protect legal rights
4. Aggregated or De-Identified Information
We may aggregate or de-identify information so that it can no longer identify you.
We may use this information to:
- Analyze service effectiveness
- Improve and develop new features
- Conduct research
- Share general usage statistics
We will not attempt to re-identify de-identified data unless required by law.
5. Disclosure of Personal Information
We may disclose Personal Information in the following circumstances:
Vendors and Service Providers
We may share information with vendors that provide services such as hosting, cloud services, analytics, customer support, and communications.
These providers process information only under our instructions.
Business Transfers
In connection with mergers, acquisitions, bankruptcy, or other transactions (“Transactions”), Personal Information may be disclosed or transferred as part of the transaction.
Legal Requirements
We may disclose information if required by law or when we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or misuse
- Protect user or public safety
6. Your Rights
Depending on your location, you may have rights regarding your Personal Information.
- Access your Personal Information
- Correct or update your Personal Information
- Delete your Personal Information
- Restrict processing
- Transfer your data (data portability)
- Withdraw consent (where applicable)
- Object to certain processing activities
- Lodge a complaint with a data protection authority
To exercise your rights, contact:
support@idope.io
7. U.S. State Privacy Disclosures
We collect the following categories of Personal Information:
- Identifiers (name, email, IP address, device identifiers)
- Commercial Information (transaction history)
- Network Activity Information (interaction data)
- Geolocation Data
We do not sell or share Personal Information for cross-contextual behavioral advertising and do not use sensitive Personal Information to infer characteristics about users.
To exercise applicable state privacy rights, contact:
support@idope.io
We may verify your identity before processing certain requests.
Authorized agents may submit requests on your behalf with appropriate documentation.
8. International Users
Your Personal Information may be processed in the United States and other jurisdictions where our service providers operate.
These jurisdictions may have different data protection standards.
By using our Services, you acknowledge and consent to such transfers.
9. Legal Bases for Processing (EEA, UK, Switzerland)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on the following legal bases:
- Performance of a contract
- Legitimate interests
- Consent (where required)
- Compliance with legal obligations
You may exercise your rights by contacting:
support@idope.io
If unresolved, you may contact your local supervisory authority.
10. Security and Retention
We implement commercially reasonable technical, administrative, and organizational safeguards to protect Personal Information.
However, no internet transmission is completely secure.
We retain Personal Information only as long as necessary to:
- Provide our Services
- Resolve disputes
- Maintain security
- Comply with legal obligations
Retention periods depend on the nature and sensitivity of the data and applicable legal requirements.
11. Children
Our Services are not intended for individuals under 18 without parental or guardian consent.
12. Links to Other Websites
Our Services may link to third-party websites (“Third Party Sites”).
We are not responsible for their privacy practices.
Please review their privacy policies directly.
13. Data Transfers
If you are located outside the United States, your Personal Information may be transferred to and processed in the United States or other jurisdictions.
We take appropriate safeguards where required by applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If changes materially affect you, we will provide at least thirty (30) days’ advance notice via email or in-product notification.
Other changes take effect upon posting.
If you do not agree with the updated Privacy Policy, you must stop using the Services.
15. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
Idope Support Team
📧 support@idope.io